Every statistic cited in these FAQs, with its source.
| Stat | Figure | Source |
|---|---|---|
| Locations using Mashgin | 5,000+ (Sept 2026) | Mashgin internal product usage data |
| Total transactions processed | 1.7 billion+ (Sept 2026) | Mashgin internal product usage data |
| Unique monthly active users | 44 million+ | Mashgin internal product usage data |
| Total transactions milestone | Passed 1 billion in 2025 | Sports Business Journal (April 2025) |
| Professional sports stadiums using Mashgin | 65% | Stadiums industry page |
| Sports venues using Mashgin | 150+ | Sports ROI Study |
| Convenience stores using Mashgin | 4,000+ | Convenience stores industry page |
| Stores using Mashgin through Verifone Vista | 100+ | Mashgin internal product usage data |
| Cafeterias using Mashgin | 150+ | Business Dining ROI Study |
| Universities using Mashgin | 100+ | Higher education industry page |
| Ski resorts using Mashgin | 30+ | Ski ROI Study |
| Integrations | 50+ | Integrations page |
| Item-level accuracy | 99.9% | Mashgin internal product usage data |
| Item-recognition time | 0.5 seconds or less, measured from when an item is placed on the tray to when it is identified and rung up | Mashgin internal product testing data |
| Camera setup | 8 cameras in stereoscopic pairs | Vision checkout overview page |
| Pricebook size handled | 5,000+ items | Mashgin internal product usage data |
| Time to add a new item | About 60 seconds | Mashgin internal product usage data |
| Items loaded before one campus opening | Almost 1,000 | Mashgin homepage (Keith Wilson quote) |
| System uptime | Over 99.9% | Mashgin internal product usage data |
| Support response time | 2–3 minutes average, 24/7 | Deployment page |
| Kiosk footprint | About 50" x 30" of counter space | Mashgin internal product usage data |
| Time to customer-ready after devices arrive | Less than an hour | Mashgin internal product usage data |
| Starting price | $1,000 per kiosk per month (about $33/day), hardware included, no transaction fees | Mashgin internal product usage data |
| Payback period | 2–4 months for most customers | Mashgin internal product usage data |
| Transaction volume increase | 20–50% at most locations | Mashgin internal product usage data |
| Profit lost to long lines (c-store) | $65–$100 per store per day | The Cost of Lines in Convenience Stores |
| Stadium concessions revenue lift | 40–50% typical | Sports ROI Study |
| Ski resort F&B revenue lift | 40% | Ski ROI Study |
| Cafeteria employee participation | Up 50%+ (on-site lunch 35% to 55%; going out 25% to 10%) | Business Dining ROI Study |
| On-site vs. off-site lunch time | 15–30 minutes vs. an hour or more | Business Dining ROI Study |
| VisioLab Growth plan pricing | Monthly: $399 + $69 hardware lease + 3.0% + $0.10/transaction. Annual: $407/month + 1.8% + $0.03/transaction | VisioLab pricing page (checked Sept 2026) |
| Cost per station per day (Mashgin vs. VisioLab) | $33 vs. $56–$256 (monthly) or $35–$140 (annual) at 100–600 transactions/day | Calculated from published pricing ($10 cart, 30-day month) |
| Carts with at least one error (3-item cart) | 0.3% at 99.9% accuracy; 14% at 95% accuracy | Calculated |
| Transaction times at live sites | 11–18 seconds | Mashgin case studies |
| Manual checkout benchmark | 60–90 seconds | Sports ROI Study |
| Stadium transaction times with Mashgin | 12–15 seconds | Sports ROI Study |
| Stadium wait-time reduction | More than 70% | Sports ROI Study |
| Stadium demand math (100,000 seats) | 75% of fans want concessions; 1 register serves ~15 fans per halftime; most venues serve 10% or fewer | Sports ROI Study |
| Kiosk planning assumption | 2 transactions per minute (120 per hour) | Mashgin internal product usage data |
| Peak kiosk capacity | About 310 transactions per hour | Cleveland Clinic case study |
| Fastest transactions | 3–4 seconds | Mashgin internal product usage data |
| College student median transaction | About 7 seconds | Mashgin internal product usage data |
| Fleet-wide median transaction | About 20 seconds | Mashgin internal product usage data |
| C-store transactions per 15-minute rush | 1 cashier: 12. 2 cashiers: 22. 1 cashier + 1 Mashgin: 30. 1 cashier + 2 Mashgins: 43. Consolidated store: 47 | C-Store Throughput Study |
| Throughput gain from one Mashgin | 150% | C-Store Throughput Study |
| Speed vs. a cashier | About 4x faster (15 seconds vs. 1 minute) | C-Store Throughput Study |
| Checkout volume one employee handles | 3 or more cashiers' worth | Mashgin internal product usage data |
| Kiosks one employee oversees | 3–4 | Sports ROI Study; Business Dining ROI Study |
| Customers one c-store cashier can serve at once | 3 or more | Mashgin internal product usage data |
| Cafeteria line reduction | 80% shorter on average | Business Dining ROI Study |
| Ski resort lines and checkout | 80–90% shorter lines; checkout in 15 seconds or less | Ski ROI Study |
| Ski dining revenue concentration | 85%+ between 11am and 1pm | Ski ROI Study |
| Ski front-of-house labor reallocated | About 50% | Ski ROI Study |
| Honda Center | October 2021 sales beat the location's entire 2019 season; 50% less staffing; 16.5-second median; paid back within 6 months on labor alone | Honda Center case study |
| UT Austin, DKR Stadium | 125% more revenue per point of sale replaced; 12.5-second median; 100+ kiosks | DKR Stadium case study |
| UT Austin, DKR Stadium (SBJ) | Up to 125% YoY sales; median transaction 35 seconds to 10 seconds | Sports Business Journal (July 2026) |
| Empower Field at Mile High | 17 kiosks; 4x faster (18 seconds); 34% more revenue; ~250 more orders per game | Empower Field case study |
| BMO Stadium (LAFC) | 12.5-second median; 20–25% sales lift in A/B test; 4 more kiosks ordered after 2 weeks | BMO Stadium case study |
| Cleveland Clinic | 5 kiosks; 3.5x throughput; 11.3-second median; 80% faster; ~5,000 people a day; 3 or fewer cashiers | Cleveland Clinic case study; Business Dining ROI Study |
| St. Joseph's/Candler Hospital | 110% sales increase | Candler case study |
| John Deere (Aramark) | 20% more sales; 15% participation lift; 4x faster; 13-second average | John Deere case study |
| VyStar Veterans Memorial Arena | 20% sales increase | VyStar case study |
| San José State University | 18% more sales | SJSU case study |
| Liberty University | 26% YoY revenue increase | Liberty University case study |
| Northern Arizona University | 69% more fall semester revenue ($426,899 to $721,593); ~$295K incremental; 2 kiosks | Northern Arizona University case study |
| Palisades Tahoe | 26 kiosks in 7 cafes; peak waits 15 minutes to 1–2 minutes (80%); up to 40% more sales on peak days | Palisades Tahoe case study |
| C-store shoppers who prefer Mashgin | 85% overall; 88% high-frequency; 93% nicotine users; 93% $100K+ income | Do C-Store Shoppers Prefer to Checkout with Mashgin? |
| C-store shoppers who would leave over long lines | 64% overall; 77% high-frequency; 81% nicotine buyers; 79% $100K+ income | The Impact of Lines on Conversion and C-Store Shopper Experience |
| C-store shoppers more likely to return after fast checkout | 73% | The Impact of Lines on Conversion and C-Store Shopper Experience |
| Shoppers who leave by line length | 5% at 1 person; 50% at 4; 100% at 10+ | The Cost of Lines in Convenience Stores |
| Shoppers who quit a store after 2 or fewer bad experiences | 56% | Do C-Store Shoppers Prefer to Checkout with Mashgin? |
| C-store staff who prefer Mashgin | 80% of cashiers; 88% of managers and shift leaders | C-Store Cashier Experience with Mashgin |
| C-store exit survey (136 shoppers) | Good or better: 97% vs. 87%. Poor: 3% vs. 13%. Clean: 77% vs. 58% | Shopper Satisfaction in Mashgin-Powered C-Stores |
| NCAA fan survey (553 fans) | 85% abandoned a line; 81% would buy more; 77% missed a play; 60% feel rushed; 83% positive with Mashgin; 77% saw shorter lines; ~15-minute waits; $79 per game | 2025 NCAA Fan Concessions report |
| Adelaide Oval fans who prefer Mashgin | 71% over cashier checkout (~1,000 AFL fans, 2024) | Independent survey (PRWeb release) |
| Ski guests who would choose Mashgin | 85% | Ski ROI Study |
| Stadium total loss with Mashgin | 1.3% across 1,167 audited transactions | Sports Venue Shrink study |
| Retail industry average shrink | 1.62% | NRF National Retail Security Survey 2020 |
| Amazon Go hardware cost | At least $1 million for the first store | Bloomberg via Retail Dive (Sept 2018) |
| Just Walk Out sales needing human review | ~700 of every 1,000 in 2022 (goal: 50) | The Information via Business Insider |
| Amazon Just Walk Out footprint | Removed from ~40 U.S. Amazon Fresh stores; kept at 130+ third-party sites | Digital Commerce 360 (April 2024) |
| Monthly transaction growth | 3 million (March 2022) to 40 million (March 2025) | Mashgin internal product usage data |
| Monthly transaction growth | 1,233%: 3 million (March 2022) to 40 million (March 2025) | Sports Business Journal (April 2025) |
| Year Mashgin was founded | 2014 | Mashgin company information |
| Series B funding | $62.5 million at a $1.5 billion valuation, led by NEA (May 2022) | Retail Dive (May 2022) |
| HMSHost airport rollout | 8 U.S. airports, 60 Mashgin systems planned (2021) | Travel Markets Insider (December 2021) |
| Airport checkout time (HMSHost) | About 10 seconds; 400% faster than traditional point of sale, per HMSHost | Travel Markets Insider (December 2021) |
| Staff training time at a new store | 1 day or less | Mashgin deployment team |
| Power Counters per cashier in high-volume c-stores | Often 3 (smaller stores: 1–2) | Mashgin deployment data |
| Unit repair or replacement time | Usually within 24 hours, included in the subscription | Mashgin support policy |
| Security certifications | SOC 2 Type I and SOC 2 Type II | Mashgin Security & Compliance Overview |
| Data protection compliance | GDPR compliant | Mashgin Security & Compliance Overview |
| Ski guest survey sample | 635 U.S. adults who visited a ski or snowboard resort in the past 12 months (fielded Aug 2026) | Mashgin 2026 Ski Resort Dining & Guest Experience Survey (Centiment, Aug 2026) |
| Skiers naming food waits a top-3 problem | 23% (sixth of seven issues) | Mashgin 2026 Ski Resort Dining & Guest Experience Survey (Centiment, Aug 2026) |
| Skiers who changed a purchase because of a food line | 74% overall; 73% of those who did not name food waits a top-3 problem | Mashgin 2026 Ski Resort Dining & Guest Experience Survey (Centiment, Aug 2026) |
| Skiers who worked around a food line | 97%: brought food 54%; left resort 48%; skipped an item 40%; switched outlets 38%; bought less 19% | Mashgin 2026 Ski Resort Dining & Guest Experience Survey (Centiment, Aug 2026) |
| Ski food line wait tolerance | 57% give up before 15 minutes; 7% wait as long as it takes | Mashgin 2026 Ski Resort Dining & Guest Experience Survey (Centiment, Aug 2026) |
| Skiers who shift meal times to avoid the rush | 83% (33% almost every ski day); abandonment 76–79% vs. 59% | Mashgin 2026 Ski Resort Dining & Guest Experience Survey (Centiment, Aug 2026) |
| Ski food and beverage spend | $43.94 per ski day; 7.9 ski days per season; $47.15 (3+ night trips) vs. $35.69 (day trips) | Mashgin 2026 Ski Resort Dining & Guest Experience Survey (Centiment, Aug 2026) |
| Ski purchase abandonment by guest segment | Single-resort pass 79%; overnight 76%; day trip 73%; multi-resort pass 72% | Mashgin 2026 Ski Resort Dining & Guest Experience Survey (Centiment, Aug 2026) |
| Skiers who would spend more with sub-minute checkout | 70% (29% noticeably, 41% slightly); stated intent | Mashgin 2026 Ski Resort Dining & Guest Experience Survey (Centiment, Aug 2026) |
| Skiers who would choose a sub-minute checkout outlet | 78% very or extremely likely | Mashgin 2026 Ski Resort Dining & Guest Experience Survey (Centiment, Aug 2026) |
| Skiers saying sub-minute lines would improve satisfaction and return visits | 98% (58% major, 33% moderate) | Mashgin 2026 Ski Resort Dining & Guest Experience Survey (Centiment, Aug 2026) |
| Convenience store rush period | Five-minute window with 8+ transactions; 10–15 per day (commute, lunch, early evening) | Mashgin POS traffic data |
| Customers one register serves in a five-minute rush | Manual register 3–5 (60–90 seconds per transaction); Mashgin about 20 (15 seconds) | Mashgin field measurements |
| Transactions lost to lines per c-store per day | 20–35 ($60–$105 in profit at $3 per transaction) | 2025 Convenience Store Shopper Experience Report |
| Annual profit lost to lines by store type | $21,900 (10 rushes a day); $30,660 (12); $38,325 (15); about $3.1M for a 100-store chain | 2025 Convenience Store Shopper Experience Report |
| Profit per convenience transaction | About $3 | NACS State of the Industry data |
| Bad experiences before shoppers stop visiting a store | 1: 22%; 2: 34%; 3: 23%; 4: 10%; 5: 4%; more than 5: 4%; never: 3% | 2025 Convenience Store Shopper Experience Report |
| Experiences that make c-store shoppers leave without buying | Unsafe environment 68%; unclean store 68%; missing products 58%; long lines and checkout 52% | 2025 Convenience Store Shopper Experience Report |
| Power Counter rush throughput | 4+ customers per minute per cashier | 2025 Convenience Store Shopper Experience Report |
| Fans who buy food or drinks every game | 88% | 2025 NCAA Fan Concessions report |
| Fans who make two or more concession trips per game | 69% (of fans who buy food) | 2025 NCAA Fan Concessions report |
| Fans who name concession stands a most common place to buy food | 73% | 2025 NCAA Fan Concessions report |
| Fans who have used a Mashgin kiosk at a game | 65% | 2025 NCAA Fan Concessions report |
| Fans who said Mashgin lines were much shorter and much faster | 34% (77% shorter and faster overall) | 2025 NCAA Fan Concessions report |
| Average c-store inside transaction | $7.69 basket; about −$0.07 net profit after cost of goods, labor and overhead; about $1.00 with Mashgin cutting labor cost per transaction about 67% ($1.60 to $0.53) | NACS State of the Industry Report of 2025 Data |